It can be quite disheartening to read exaggerated or unfounded negative online reviews about your business, especially if you know for a fact that it is doing quite well. After all, bad reviews can affect consumer perception and pull down your sales. Consequently, you need to address your slowly degenerating online reputation before it eats your business whole.
This is where online reputation management (ORM) comes in. ORM is the process of improving the online status of a person or an organization involved in, say, North Texas automotive syndication by boosting the visibility of positive reviews so they eclipse the negative ones. This is usually more effectively performed by a reputable third-party online marketing company rather than the person or organization in question.
Negative posts and reviews are not likely to be removed from the Web unless the owner of the server where the data is stored decides to remove them. However, an online reputation management company can do something to counteract the negative effect of those posts through search engine optimization (SEO) and other useful online marketing methods.
The idea is to divert the attention of site visitors and potential clients to the positive, instead of the negative, aspects. Through SEO, social media marketing, and other methods, a business can once again see its reputation shine and consumer faith restored.